To our dear guests & community…
Here at The Atlantic, we have always been focused on creating a welcoming, safe and healthy environment for our guests and team members.
In light of the unfolding Coronavirus (COVID-19) pandemic, we have implemented some additional precautionary health and safety measures in line with advice from the Australian Government Department of Health, along with changes to our cancellation policy to provide some flexibility during this challenging time.
While we have always maintained excellent standards of hygiene and cleanliness, we have ramped things up a few notches and our team are fully on board to help make your stay as safe and comfortable as possible. Some of these measures include regularly sanitising surfaces, wearing gloves during room servicing, providing plenty of hand sanitiser and ensuring staff stay home from work if they show any signs of illness. Similarly, if you have any concerns over your health, please let us know and we’ll be happy to assist with any changes to your booking.
We understand the uncertain times we are facing present challenges with travel plans – both existing and future – and would like to assure you we are doing what we can as a small boutique hotel to provide added flexibility to bookings.
We also want you to feel at ease when staying with us, knowing we have beautiful open areas and gardens to enjoy, with plenty of private places to relax in the fresh air.
As a small independent business, we thank you for your support and look forward to welcoming you to The Atlantic – your home away from home under the palm trees. We also encourage you to continue to support other small, local businesses if you can – we are all in this together! Lastly, please take care of yourselves and loved ones.
Sending much love, good health and positivity your way,
The Team at Atlantic Byron Bay