Terms and Conditions | The Atlantic Byron Bay

TERMS & CONDITIONS

Rates :

All rates quoted on this site are subject to availability. All rates are inclusive of GST and quoted in Australian dollars. By using the rates quoted on this site you agree with and abide by these Terms and Conditions. Rates, as quoted, are per room per night on a room only basis, unless specified. Rates may increase without notice due to any changes in or the imposition of government charges taxes or levies. Guests will be notified where possible of any increases.

Check-in / check-out :

Check-in is from 2.00pm and check-out is at 10.00am.

Deposit & final payment :

Standard bookings – payment is processed 7 days prior to arrival.
Peak periods (Christmas, New Year and Easter) – the full tariff is charged 30 days prior to arrival.

The Atlantic accepts Visa, MasterCard, American Express and Electronic Funds Transfer (EFT). If paying by EFT please arrange for the funds to be transferred 7 days prior to arrival. A valid Credit Card is required for security on all bookings made.

Cancellation policy :

Standard bookings – You can cancel or modify your booking up to 7 days prior to arrival at no charge. A full cancellation fee of 100% of the booking tariff applies if you cancel or modify your booking within 7 days of arrival, including no-shows.

Peak periods – You can cancel or modify your booking up to 30 days prior to your arrival at no charge. A full cancellation fee of 100% of the booking tariff applies if you cancel or modify your booking within 30 days and no-shows.

In the event The Atlantic Byron Bay has to cancel your booking due to maintenance works or unforeseen circumstances, The Atlantic will refund any monies paid by you and will endeavour to find alternative accommodation for you.

Children policy :

The Atlantic isn’t suited to infants or children under 13yrs of age. We can accommodate a child 13yrs and older provided they are accompanied by an adult in the room. Our minimum check-in age for a room is 18yrs.

Group policy :

The Atlantic isn’t suited to group gatherings. Gatherings of more than 4 guests will not be accommodated.

Behaviour & noise policy :

We are located in a residential neighbourhood. Please respect our neighbours and other guests and keep noise to a minimum and observe our property quiet time after 10pm.

In line with our Groups Policy, The Atlantic has a “No Party” policy.

Unreasonable and excessive noise and/or behaviour will not be tolerated. Guests will be requested to cease such behaviour and we reserve the right to request that guests leave the property, no refunds applicable, should such behaviour continue.

Should circumstances warrant it, we may call our security company or police in cases of excessive noise or anti-social behaviour.

A charge of $200 may apply if management deem it necessary to cover the cost of disturbances including security call out fee. This will be charged to the credit card provided as security for the booking.

Additional charges :

Management reserves the right to charge guests for the following, but not restricted to, all damages and breakages, lost keys, missing items, late departure, extra cleaning and unpaid expenses. Any additional charges will automatically be charged to the credit card provided as security for the booking.

Lost key policy :

Keys that are not returned will be charged to the credit card supplied. A $50 charge will apply if keys are lost.

Smoking :

All rooms and shared spaces are non-smoking including decks, poolside and outdoor dining areas. Any traces of residual smoke inside will incur an additional cleaning charge of $200. Any additional costs of cleaning soft furnishings may be added as deemed necessary by management.

Internet :

Atlantic provides guests with free wifi internet. The operation of any internet connection during this reservation is not guaranteed and may be disrupted or not available. Atlantic offers this service on a fair use policy.

Pets :

Pets are not permitted in the grounds of the property.

Schoolies policy :

Atlantic Byron Bay does not accept schoolies reservations.

Car Parking :

Limited car parking is provided to guests when available. The Atlantic is not liable for any loss or damage to a vehicle nor to any property or effects of any person using the car-park.

Early departure :

No refunds will be given on early departure and any outstanding balance will be deducted from the credit card provided.

Trading terms :

Atlantic Byron Bay reserves the right to release any or all room space if payment terms are not met.

Force majeure :

Atlantic Byron Bay will not be in breach of this agreement, or any way liable to any party, if it is prevented from complying with this agreement by reason of act of God, act of public enemy, act of terrorism, war, earthquake, riot, explosion, compliance with any law or government restraint order, rule regulations, strike, lockout or any other cause not reasonably within the control of Atlantic Byron Bay.

Privacy policy :

Atlantic Byron Bay is subject to the National Privacy Principles in the Privacy Act 1988.

We will generally collect personal information about you directly from you when you deal with us over the telephone, by letter, e-mail or website. Normally, the type of personal information collected by us will include your name, address, telephone number and e-mail address.

We may use your personal information for some or all of the following purposes:

To provide marketing information to you about our products and services
To monitor the standard and quality of service we provide to you or other guests.

If you do not wish to receive these communications from us, you may unsubscribe.

If you choose to send email messages to us that contain confidential, private or personal information, you do so entirely at your own risk.

Governing law :

The Law of New South Wales governs your use and occupation of the property during this reservation. You agree to submit to the exclusive jurisdiction of the Courts of New South Wales.

Copyright :

The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained on this site (“the contents”) are the exclusive property of Atlantic Byron Bay and, except as authorised on this site, may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Atlantic Byron Bay.

Disclaimer :

Atlantic Byron Bay strives to ensure that the contents of this site are accurate and reliable. However errors and/or omissions may occur, Atlantic Byron Bay disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this website and any links to or from this website, including, without limitation, warranties as to merchantability, non-infringement of intellectual property, or fitness for any particular purpose.

Atlantic Byron Bay does not warrant the accuracy, currency or completeness of the contents, including, without limitation, any information relating to prices or availability. Atlantic Byron Bay will from time to time revise the contents and/or the products, services and resources described on this site, and reserves the right to make such changes without any obligation to notify past, current or prospective visitors or users of this site.

Liability :

Atlantic Byron Bay shall not be liable for any loss or damage arising out of the use of (or inability to use) this website or its contents.